https://dmu.email/blog Ideas for better email: shared-inbox habits, automations and routines to copy, honest comparisons, and ways to connect DMU Mail to your other tools. en https://dmu.email/blog/assign-dont-forward https://dmu.email/blog/assign-dont-forward Sat, 31 Oct 2026 12:00:00 GMT Email know-how Three habits for a shared inbox: assign a conversation instead of forwarding it, talk it over in team chat, and bring a colleague in with @. https://dmu.email/blog/automations-are-here https://dmu.email/blog/automations-are-here Sat, 31 Oct 2026 12:00:00 GMT Product news Say when a rule starts, what it checks and what it does, then test it on recent mail before it runs. https://dmu.email/blog/a-group-address-or-a-shared-inbox https://dmu.email/blog/a-group-address-or-a-shared-inbox Sat, 31 Oct 2026 12:00:00 GMT Comparisons A group address copies every message to every member. A shared inbox keeps one copy, where each conversation has an owner. https://dmu.email/blog/an-accounting-offices-client-inbox https://dmu.email/blog/an-accounting-offices-client-inbox Sat, 31 Oct 2026 12:00:00 GMT Use cases Invoices and questions arrive all month. Here is how an office gives each client one accountant, covers for leave and answers the monthly questions once. https://dmu.email/blog/an-out-of-hours-reply-that-never-answers-itself https://dmu.email/blog/an-out-of-hours-reply-that-never-answers-itself Sat, 31 Oct 2026 12:00:00 GMT Automations Set your opening hours and closed days, then let one automation say when you'll be back, once, and never to a machine. https://dmu.email/blog/connect-dmu-mail-to-claude https://dmu.email/blog/connect-dmu-mail-to-claude Sat, 31 Oct 2026 12:00:00 GMT Integrations An administrator allows it, you connect it in Claude, and then you can ask about your mail. Claude drafts; you check and send. https://dmu.email/blog/no-reply-addresses https://dmu.email/blog/no-reply-addresses Sat, 31 Oct 2026 12:00:00 GMT Email know-how A no-reply address tells customers you do not want to hear from them. What it costs you in replies and trust, what to use instead, and DMU Mail's heads-up. https://dmu.email/blog/dmu-mail-for-windows https://dmu.email/blog/dmu-mail-for-windows Sat, 31 Oct 2026 12:00:00 GMT Product news DMU Mail in its own window, with a count on the taskbar. Four releases in a month, in plain words. https://dmu.email/blog/a-helpdesk-or-a-shared-inbox https://dmu.email/blog/a-helpdesk-or-a-shared-inbox Sat, 31 Oct 2026 12:00:00 GMT Comparisons A helpdesk usually works in ticket numbers and a portal. A shared inbox keeps your normal address and ordinary email. When each one fits. https://dmu.email/blog/customer-support-without-a-ticket-portal https://dmu.email/blog/customer-support-without-a-ticket-portal Sat, 31 Oct 2026 12:00:00 GMT Use cases Answer support@ as a team, from your own address. No ticket numbers, no portal, and everyone can see what is open and who has it. https://dmu.email/blog/know-at-once-when-a-key-client-writes https://dmu.email/blog/know-at-once-when-a-key-client-writes Sat, 31 Oct 2026 12:00:00 GMT Automations Mark mail from a client's domain important, label it, and notify the people who look after them, wherever in your shared mailboxes it arrives. https://dmu.email/blog/dmu-mail-in-claude-code https://dmu.email/blog/dmu-mail-in-claude-code Sat, 31 Oct 2026 12:00:00 GMT Integrations Add the connector with one command, sign in from /mcp, and read customer mail without leaving the terminal. Claude drafts; you send. https://dmu.email/blog/reply-to-cc-and-bcc https://dmu.email/blog/reply-to-cc-and-bcc Sat, 31 Oct 2026 12:00:00 GMT Email know-how Four address fields, four different jobs. What each one does, and how to use them when a whole team answers info@ and orders@. https://dmu.email/blog/dmu-mail-works-with-claude https://dmu.email/blog/dmu-mail-works-with-claude Sat, 31 Oct 2026 12:00:00 GMT Product news Connect your own Claude account and it can search your mail and write drafts. You check every draft and you press Send. https://dmu.email/blog/a-shared-inbox-or-a-shared-password https://dmu.email/blog/a-shared-inbox-or-a-shared-password Sat, 31 Oct 2026 12:00:00 GMT Comparisons Many teams start by sharing one login to info@. What that costs you as the team grows, and what a shared inbox does differently. https://dmu.email/blog/one-inbox-for-every-address-you-run https://dmu.email/blog/one-inbox-for-every-address-you-run Sat, 31 Oct 2026 12:00:00 GMT Use cases A mailbox per company or client, read in one list and answered from the right address. How one person runs them on the Individual plan, at €5 a month. https://dmu.email/blog/routines-worth-setting-up https://dmu.email/blog/routines-worth-setting-up Sat, 31 Oct 2026 12:00:00 GMT Automations Give the Assistant a job on a schedule. It prepares a list, you read it, and nothing changes until you press Apply. https://dmu.email/blog/keep-your-crm-in-step-with-your-inbox-using-webhooks https://dmu.email/blog/keep-your-crm-in-step-with-your-inbox-using-webhooks Sat, 31 Oct 2026 12:00:00 GMT Integrations When a conversation is assigned, closed or labelled in DMU Mail, a webhook can tell your CRM. The events, the signature check and the code to copy. https://dmu.email/blog/spf-dkim-and-dmarc-in-plain-words https://dmu.email/blog/spf-dkim-and-dmarc-in-plain-words Sat, 31 Oct 2026 12:00:00 GMT Email know-how Three short checks decide whether mail from your domain is believed. What each one proves, why mail lands in spam without them, and what to ask whoever runs your domain. https://dmu.email/blog/meet-the-assistant https://dmu.email/blog/meet-the-assistant Sat, 31 Oct 2026 12:00:00 GMT Product news Connect your own AI account and ask it to write, organise and find your mail. It shows a preview first and never sends.