Send feedback
Report a problem or suggest an idea from the account menu. It goes straight to the DMU Mail team, with screenshots if you like, and we reply by email.
What it does
Tell us, in the app
Problem, idea or anything else
Pick a kind, say it in a few words, then say more. For a problem, say how much it gets in the way.
Screenshots, if you like
Add up to three, or paste one, and click it to see it whole before you send.
Technical details in plain view
For a problem, choose What’s included to read them word for word. Never your mail, contacts or files.
Works offline
Written without a connection, it is sent once you are back online, without its screenshots.
How it works
Open, write, send
- 1
Open it
Choose Send feedback in the account menu, or press Ctrl K and type feedback.
- 2
Write it
Choose Report a problem, Suggest an idea or Something else, then say what happened or what you would like.
- 3
Send it
Choose Send. You get a reference starting with FB-. If you let us email you, we reply there.
Good to know
The details
- Who can use it
- Everyone who is signed in, members and administrators alike.
- Where
- The account menu, and the command palette on Ctrl K.
- Limits
- Up to three screenshots, in PNG, JPEG or WebP and up to 10 MB each, and ten reports a day.
- Privacy
- Screenshots can show mail. Only DMU Mail staff see them, and they are deleted after 90 days.
- In the Windows app
- Capture this window adds a picture of DMU Mail only, never the rest of your screen, and you see it before you send it.
Be one of the first teams in
We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.
Three quick questions. No card needed.