Pinned conversations
Pin up to 10 conversations to a Pinned group in your sidebar, so the ones you keep coming back to are a click away. Your pins are yours alone, on every device.

What it does
Keep it in reach
Always in the sidebar
Each pin shows the subject, with its unread count, under Pinned.
Pin from anywhere
With the P key, the right-click menu or the selection actions, and a long-press on a phone.
In your own order
Drag pins to reorder them, and click × to unpin one.
Yours, on every device
Pins are personal and follow you to your other devices.
How it works
Pin, find, unpin
- 1
Pin it
Press P in a conversation, or choose Pin to sidebar in the right-click menu.
- 2
Find it
Look under Pinned in the sidebar. Drag a pin up or down to put it in your order.
- 3
Unpin it
Click × beside a pin, or press P again, when it no longer needs to stay.
Good to know
The details
- Limit
- Up to 10 pins each. At the limit, DMU Mail asks you to unpin one first.
- Where
- The Pinned group, which you can rename, move, collapse or hide in Customize sidebar.
- If access changes
- A pin goes away by itself if you lose access to the conversation. Pins in Trash or Spam are hidden, and return if you restore it.
- Closed ones
- A closed conversation stays pinned, shown in muted text.
Be one of the first teams in
We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.
Three quick questions. No card needed.