Details panel

Press i in any conversation to see who you are writing to: their contact, your other conversations with them and the files you have exchanged, without leaving it.

The details panel beside a conversation: Anna Papadaki’s email, phone, VAT number and custom fields, with Open contact.

What it does

Know who you’re writing to

  • Who it is

    Their email, phone, company and job title, with a button to open the contact or add them.

  • Their other conversations

    Everything else you have discussed, in this mailbox or every mailbox you can see, with a search.

  • Files you exchanged

    Attachments from this conversation and the others, with a search. Click one to preview it.

  • File links you sent

    Download links you sent them, with how long each lasts and whether it was downloaded. Turn one off in a click.

How it works

Always one key away

  1. 1

    Open it

    In a conversation, press i or choose the info button beside its labels.

  2. 2

    Read the person

    It shows the newest sender from outside your organisation. When there is more than one, switch between them.

  3. 3

    Look back

    Search their other conversations or their files, or add someone who isn’t a contact yet. Press i or Esc to close it.

Good to know

The details

Who can use it
Everyone. It lists only the conversations and files you can already see.
Where
The info button beside a conversation’s labels, or the i key. On a phone it rises as a sheet from the bottom.
It remembers
It stays open from one conversation to the next until you close it.
Personal contacts
A contact marked Only you shows to you alone.

Be one of the first teams in

We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.

Join the waitlist

Three quick questions. No card needed.