Important
Flag a conversation that matters with a star, and everyone who can see it sees the flag. Important has a view of its own, and you can filter and automate by it.
What it does
Flag what matters
One key
Press S, click the star in the conversation’s top bar, or use the right-click menu.
Everyone sees it
Everyone who can see the conversation sees the flag, not only you.
A view of its own
Important lists what is flagged, in All mail and in each mailbox.
Rules can flag it
An automation can mark mail important, for example when a customer has waited too long.
How it works
Flag, find, clear
- 1
Flag it
Open a conversation and press S, or click the star in its top bar. Select several to flag them together.
- 2
Find it again
Open Important in the sidebar, or tick Important in Filters. A star shows on the row.
- 3
Clear it
Press S again once it no longer needs attention. The flag goes for everyone.
Good to know
The details
- Shared
- The flag belongs to the conversation. Read marks are yours alone, but importance is the team’s.
- Where
- The star in the top bar, S, the right-click menu and the selection actions. Settings › General can open DMU Mail on Important.
- Spam
- Spam stays out of Important.
- For developers
- Set isImportant through the API, on one conversation or up to 200 at a time.
Be one of the first teams in
We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.
Three quick questions. No card needed.