Team chat
Talk a conversation over with your colleagues in the team chat under the email. Customers never see it, and it stays with the conversation, so the next person to open it can read what was said.
What it does
Talk it over, quietly
Under every email
Every conversation has team chat, next to Reply. Only people at your organisation see it.
Bring someone in
Type @ to mention a person or a team. They are notified, even without access to the mailbox.
Files and reactions
Attach up to 10 files to a note, and react to a colleague’s note with an emoji.
Noticed by the team
A new note brings the conversation to the top of the list, and you see when a colleague is typing.
How it works
Write to the team
- 1
Choose Team chat
Under the email, next to the Reply tab, choose Team chat.
- 2
Write and send
Type your note and press Enter. Shift and Enter start a new line.
- 3
Catch up
When the chat is long, it folds to one line with the number of new notes. Choose Show team chat to open it.
Good to know
The details
- Who can use it
- Everyone who can see the conversation. Customers and anyone outside your organisation never can.
- Where
- The Team chat tab under every email, beside Reply.
- Limits
- A note holds up to 4,000 characters and 10 files.
- Safety
- Team chat is never part of the email that goes out, and it is encrypted like your mail.
Be one of the first teams in
We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.
Three quick questions. No card needed.