Teams
Group people into teams around the work they do, such as Accounts or Logistics. A team can have its own mailboxes, its own view in the sidebar and its own count.
What it does
Teams around the work
People, grouped
Add people to the teams they work in. Name a team after the work, so it outlasts any one person.
Mailboxes for a team
Share a mailbox with one team or several, so only the people who answer it see it.
A view and a count
Members can add the team’s view to their sidebar. It lists what is assigned to anyone on the team, with a count.
Share the work
Automations can give new mail to a team’s members in turn, among those who can open the mailbox.
How it works
Create, add, file
- 1
Create a team
In Settings › Teams choose Add a team, name it and, if you like, describe it.
- 2
Add people
Open the team’s Members tab and choose Add people. Remove someone and you get Undo.
- 3
File things under it
Tick the team on a mailbox’s Access tab. Signatures and labels can be limited to a team as well.
Good to know
The details
- Who can use it
- Administrators create teams and choose who is in them.
- Where
- Settings › Teams. Each team has a page with its members and what is filed under it.
- What a team grants
- Nothing by itself. A team’s members see what is filed under it, and administrators see it too.
- Leaving a team
- Taking someone out, or deleting a team, deletes no mail. It says whose assigned conversations are affected, and lets you unassign them or keep them.
Be one of the first teams in
We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.
Three quick questions. No card needed.