Sales and orders

Quotes and orders that never get two different answers

Quotes, orders and follow-ups land in orders@ and sales@. When two people answer the same customer with two different prices, the customer notices.

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Mailboxes teams usually connect

  • orders@
  • sales@
  • quotes@

Use cases

What changes for a sales team

  • 01

    One reply per customer

    A draft locks the conversation, so a colleague sees you’re answering before they start.

    With

    Who’s replying

  • 02

    Replies with the details filled in

    Saved replies with {{customer}} and {{order}} for confirmations and delivery dates.

    With

    Saved replies

  • 03

    Follow up on time

    Schedule the chase-up for tomorrow at nine and get on with your day.

    With

    Send later

  • 04

    Label the big accounts

    Mark conversations VIP or Urgent, and everyone on the team sees the same labels.

    With

    Labels

A day with DMU Mail

A busy morning at orders@

  1. A quote request

    Ξενοδοχείο Πέλαγος asks for 40 pallets. Νίκος takes it.

  2. An order to confirm

    A saved reply confirms order 2291 with the customer and the order number filled in.

  3. No second price

    Maria opens the same customer and sees Νίκος is already replying, so she leaves it.

  4. The chase-up, scheduled

    Νίκος schedules the follow-up for nine tomorrow and moves on.

Case studies

Stories from our first teams are on the way

We’re writing them up with the teams in the private beta. If yours would like to be one of them, tell us.

Talk to us

FAQ

Questions from sales teams

Can two people answer the same customer by mistake?
DMU Mail shows when someone is already writing a reply, and a draft locks the conversation for everyone else.
Can saved replies fill in our details?
Yes. Saved replies fill in {{customer}} and {{order}}, and anyone on the team can use them.
Can we send later?
Yes. Send later, reschedule, or cancel a scheduled email before it goes.

Other solutions

Be one of the first teams in

We let a few organisations into the private beta every week. Join the waitlist and we’ll email you when there’s room for your team.

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