Blog
Use cases
How a kind of team runs its email on DMU Mail: logistics desks, accounting offices, support teams and agencies.
5 posts
Use cases· 4 min readA client inbox for an accounting office
Invoices and questions arrive all month. Here is how an office gives each client one accountant, covers for leave and answers the monthly questions once.
Use cases· 4 min readCustomer support without a ticket portal
Answer support@ as a team, from your own address. No ticket numbers, no portal, and everyone can see what is open and who has it.
Use cases· 4 min readOne inbox for every address you run
A mailbox per company or client, read in one list and answered from the right address. How one person runs them on the Individual plan, at €5 a month.
Use cases· 4 min readQuotes and orders without two answers
Two people quote two prices and the customer notices. Here is how a sales desk sees who is replying, fills in the details and chases on time.
Use cases· 5 min readOne shipment, many emails: one logistics inbox
How a freight team runs bookings@, dispatch@ and customs@ together: who picks up what, how they talk about a load, and what the customer sees.
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