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Ideas for better email
How teams share an inbox, automations and routines worth copying, honest comparisons, and ways to connect DMU Mail to your other tools with Claude, the API and webhooks.
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Use cases· 4 min readA client inbox for an accounting office
Invoices and questions arrive all month. Here is how an office gives each client one accountant, covers for leave and answers the monthly questions once.
Automations· 3 min readAn out-of-hours reply that never answers itself
Set your opening hours and closed days, then let one automation say when you'll be back, once, and never to a machine.
Integrations· 3 min readConnect DMU Mail to Claude, from first switch to first prompt
An administrator allows it, you connect it in Claude, and then you can ask about your mail. Claude drafts; you check and send.
Email know-how· 3 min readWhy you should not write from a no-reply address
A no-reply address tells customers you do not want to hear from them. What it costs you in replies and trust, what to use instead, and DMU Mail's heads-up.
Product news· 3 min readDMU Mail for Windows: what came in October
DMU Mail in its own window, with a count on the taskbar. Four releases in a month, in plain words.
Comparisons· 5 min readA helpdesk or a shared inbox for customer support
A helpdesk usually works in ticket numbers and a portal. A shared inbox keeps your normal address and ordinary email. When each one fits.
Automations to copy
Each one takes a minute in Settings, then Automations. Change the names and mailboxes to fit your team.
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